DYAN Shoes North America ships throughout Canada.

We house our inventory throughout warehouses in the Canada and the US in order to provide fast shipping fulfillment. 

All orders are provided a tracking number. We only ship all our products through major shipping companies such as Fed Ex, UPS and DHL. 

Major markets typically see the product delivered as quickly as 1-3 business days, however with varying events and remote locations we have seen some product take up to 5-7 business days to arrive.

RETURN POLICY

Items may be returned within 30 days after delivery, in new condition and in their original packaging. 

The cost or return or exchange shipping is at the customers expense.

Our easy to use exchange or return platform can be accessed here:

https://dyanshoescanada.happyreturns.com/

PRICE CHANGES AND TAXES

Our prices are subject to change without notice on the website. We reserve the right to cancel any order in the event a price was posted incorrectly.

TAXES

As required by provincial law all sales taxes are collected where applicable.

CANCELLATION

A customer may cancel an order at any time prior to the product being shipped at no charge.